Rise Rewards FAQ

How do I become part of the Rise Rewards™ program?

A: If you are a current member of Atlanta Bread’s loyalty program, your points will be automatically transferred into the new Rise Rewards™ program. You must download our app in the app store to participate in the new program

How will I earn points with my Rise Rewards™ account?

A: With Rise Rewards™, you earn one point for every $1 you spend. Rise Rewards™ members can redeem points for drinks, soups, sandwiches, salads, and treats. 150 points can be redeemed for up to $7 worth of food and drinks.  Simply scan your app at our bakery cafe to earn rewards.

What happens to my previous loyalty program points that I have not used?

If you are a current member of Atlanta Bread’s loyalty program, your points will be automatically transferred into the new Rise Rewards™ program. You don’t need to join again, but you will need to register to complete your profile and redeem your points.

Do my Rise Rewards™ points expire?

A:  Loyalty Rewards expire one year after earning.  Campaign rewards will vary.

How do I make edits to my Rise Rewards™ account?

A:  Log in to your app and update your profile from the top navigation bar.

I made a purchase without my app; can I still receive credit?

A: Please email a copy of your receipt to our support team at [email protected]

How do I earn a reward?

A: Most rewards are unlocked automatic ally and added to your account on your behalf.  If you receive an email about a reward, make sure to read through it to see if you need to claim your reward onto your account.  You’ll always be able to see your availabile rewards within your app as well.

Where can I see my available rewards?

A: Head to your rewards tab to review your progress towards your next reward.

The app said I unloced a loyalty reward but it didn’t apply to my order.

A: Head to your rewards tab to review your progress towards your next reward.

Can I earn points from catering orders?

Catering orders are not eligible for Rise Rewards points.

Can I earn redeem rewards on catering orders?

Rise Rewards cannot be redeemed for Atlanta Bread catering items. Only dine-in and take-out items are eligible.

What is the Rise Rewards’ privacy policy?

You can find the privacy policy here.

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